SHIPPING & DELIVERY
Overview
Made-to-Order: All pieces are produced only after an order is placed, minimizing waste and ensuring each item is delivered in its best condition.
Shipping Worldwide: All countries are within our shipping range.
Shipping Partners:
- For domestic (U.S.) shipping, USPS is primarily used.
- For international orders, different shipping companies are selected depending on the country.
Shipping Costs:
- Domestic (U.S.): Free shipping.
- International: A flat rate of 40 USD.
Delivery Times
Delivery Time Calculation: Delivery time = production time + shipping time.
Production Times:
- General Production Time: 21 working days for most orders.
- Rush Order Service:
14 working days for 10K/14K/18K solid gold pieces.
18 working days for Gold-plated, Platinum, or Palladium pieces.
Shipping Times:
- Domestic (U.S.): 3-5 business days after production.
- International: 5-7 business days after production.
- Note: Weekend deliveries are typically not available.
Customs Duties
Duty-Free Countries: We cover customs duties for shipments to Canada, Australia, and the UK, where we have partner warehouses.
Other Regions: For other regions, all customs and import duties would be charged once the package(s) arrive in the destination country. Customers are responsible for customs duties and import taxes. Customers must cover return shipping and associated fees if a package is refused due to these charges.
Need Help?
For further inquiries, please reach out via email at noircooljewelry@gmail.com.